What are the trusted Whatfix Mobile domains to whitelist?
- 11 Oct 2024
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What are the trusted Whatfix Mobile domains to whitelist?
- Updated On 11 Oct 2024
- 1 Minute To Read
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If your organization uses a firewall to restrict network access to only specific websites or software, then you need to whitelist the following domains to ensure that your app can communicate with Whatfix Mobile and fetch content for your end users to view.
Domains to Whitelist:
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- If the URL of your Whatfix Mobile Dashboard is https://leap-eus.whatfix.com/, then whitelist the domains specific to the US data center.
- If the URL of your Whatfix Mobile Dashboard is https://leap.whatfix.com/ or https://leap-in.whatfix.com/, then whitelist the domains specific to the India data center.
- If the URL of your Whatfix Mobile Dashboard is https://leap-eu.whatfix.com/, then whitelist the domains specific to the Europe data center.
For US data center users
| Protocol | Domain/value | Purpose |
| HTTPS Protocol | leap-api-eus.whatfix.com | To access all the Whatfix Mobile APIs |
| leap-raven-eus.whatfix.com | To access the API for streaming app screens | |
leap-eus.whatfix.com | To access the Whatfix Mobile Dashboard | |
| leap-assets-eus.whatfix.com | To use MP3, HTML, images, etc. | |
fonts.gstatic.com | To use Google fonts | |
leap-survey-eus.whatfix.com | To create Surveys | |
| WebSocket Protocol | wss://leap-raven-eus.whatfix.com | To access the API for streaming app screens |
For India data center users
| Protocol | Domain/value | Purpose |
| HTTPS Protocol | leap-api.whatfix.com | To access all the Whatfix Mobile APIs |
leap-api-in.whatfix.com | To access all the Whatfix Mobile APIs | |
leap-raven.whatfix.com | To access the API for streaming app screens | |
leap-raven-in.whatfix.com | To access the API for streaming app screens | |
leap.whatfix.com | To access the Whatfix Mobile Dashboard | |
leap-in.whatfix.com | To access the Whatfix Mobile Dashboard | |
leap-assets-in.whatfix.com | To use MP3, HTML, images, etc. | |
fonts.gstatic.com | To use Google Fonts | |
leap-survey-eus.whatfix.com | To create Surveys | |
| WebSocket Protocol | wss://leap-raven.whatfix.com | To access the API for streaming app screens |
wss://leap-raven-in.whatfix.com | To access the API for streaming app screens |
For EU data center users
| Protocol | Domain/value | Purpose |
| HTTPS Protocol | leap-api-eu.whatfix.com | To access all the Whatfix Mobile APIs |
| leap-raven-eu.whatfix.com | To access the API for streaming app screens | |
leap-eu.whatfix.com | To access the Whatfix Mobile Dashboard | |
| leap-assets-eu.whatfix.com | To use MP3, HTML, images, etc. | |
fonts.gstatic.com | To use Google fonts | |
leap-survey-eu.whatfix.com | To create Surveys | |
| WebSocket Protocol | wss://leap-raven-eu.whatfix.com | To access the API for streaming app screens |
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If your app cannot trust the Whatfix Mobile SSL Certificate, a network_security_config.xml needs to be updated. This enables your app to trust user certificates for Whatfix URLs. The network_security_config.xml file is as follows:
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<?xml version="1.0" encoding="utf-8"?> <network-security-config> <domain-config> <domain includeSubdomains="true">whatfix.com</domain> <trust-anchors> <certificates src="system" /> <certificates src="user" /> </trust-anchors> </domain-config></network-security-config>Was this article helpful?