What are the trusted Whatfix Mobile domains to whitelist?

Updated On 14 Dec 2023
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If your organization uses a firewall to restrict network access to only specific websites or software, then you need to whitelist the following domains to ensure that your app can communicate with Whatfix Mobile and fetch content for your end users to view.

Domains to Whitelist:

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If the URL of your Whatfix Mobile Dashboard is https://leap-eus.whatfix.com/, then whitelist the domains specific to the US data center.
If the URL of your Whatfix Mobile Dashboard is https://leap.whatfix.com/ or https://leap-in.whatfix.com/, then whitelist the domains specific to the India data center.
If the URL of your Whatfix Mobile Dashboard is https://leap-eu.whatfix.com/, then whitelist the domains specific to the Europe data center.

For US data center users

Protocol	Domain/value	Purpose
HTTPS Protocol	leap-api-eus.whatfix.com	To access all the Whatfix Mobile APIs
	leap-raven-eus.whatfix.com	To access the API for streaming app screens
	leap-eus.whatfix.com	To access the Whatfix Mobile Dashboard
	leap-assets-eus.whatfix.com	To use MP3, HTML, images, etc.
	fonts.gstatic.com	To use Google fonts
	leap-survey-eus.whatfix.com	To create Surveys
WebSocket Protocol	wss://leap-raven-eus.whatfix.com	To access the API for streaming app screens

For India data center users

Protocol	Domain/value	Purpose
HTTPS Protocol	leap-api.whatfix.com	To access all the Whatfix Mobile APIs
	leap-api-in.whatfix.com	To access all the Whatfix Mobile APIs
	leap-raven.whatfix.com	To access the API for streaming app screens
	leap-raven-in.whatfix.com	To access the API for streaming app screens
	leap.whatfix.com	To access the Whatfix Mobile Dashboard
	leap-in.whatfix.com	To access the Whatfix Mobile Dashboard
	leap-assets-in.whatfix.com	To use MP3, HTML, images, etc.
	fonts.gstatic.com	To use Google Fonts
	leap-survey-eus.whatfix.com	To create Surveys
WebSocket Protocol	wss://leap-raven.whatfix.com	To access the API for streaming app screens
WebSocket Protocol	wss://leap-raven-in.whatfix.com	To access the API for streaming app screens

For EU data center users

Protocol	Domain/value	Purpose
HTTPS Protocol	leap-api-eu.whatfix.com	To access all the Whatfix Mobile APIs
	leap-raven-eu.whatfix.com	To access the API for streaming app screens
	leap-eu.whatfix.com	To access the Whatfix Mobile Dashboard
	leap-assets-eu.whatfix.com	To use MP3, HTML, images, etc.
	fonts.gstatic.com	To use Google fonts
	leap-survey-eu.whatfix.com	To create Surveys
WebSocket Protocol	wss://leap-raven-eu.whatfix.com	To access the API for streaming app screens

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If your app cannot trust the Whatfix Mobile SSL Certificate, a network_security_config.xml needs to be updated. This enables your app to trust user certificates for Whatfix URLs. The network_security_config.xml file is as follows:

<?xml version="1.0" encoding="utf-8"?>
  <network-security-config>    
    <domain-config>        
      <domain includeSubdomains="true">whatfix.com</domain>        
        <trust-anchors>            
          <certificates src="system" />            
          <certificates src="user" />        
        </trust-anchors>    
    </domain-config>
</network-security-config>

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Table Of Contents

Domains to Whitelist:
For US data center users

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