Yes, you can disable Product Analytics for a specific account. To prevent capturing analytics for the account, disable the setting on the Whatfix Analytics dashboard. This action also disables Guidance analytics.
Note:
Changes made in the Whatfix Analytics dashboard settings reflect in the Whatfix Guidance dashboard settings.
Use the following steps to disable Product Analytics:
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On the Whatfix Analytics dashboard, click Settings.
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Click Analytics.
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Clear the Enable Whatfix Analytics checkbox.
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Click Done
Note:
- Clearing the Enable Whatfix Analytics checkbox automatically disables the capture of Whatfix analytics in the export or self-hosted mode of deployment.
- Disabling Whatfix Analytics also disables tracking of Goal Management.
Info:
To disable capturing Whatfix Analytics specifically in the Export or Self-hosted mode of deployment, clear the Enable Whatfix Analytics on Export Mode of Deployment checkbox.
