Can I disable Product Analytics?

Updated On 29 Jan 2025
1 Minute To Read

Print
Share
Dark

Light
PDF

Article summary

Did you find this summary helpful?

Thank you for your feedback

Yes, you can disable Product Analytics for a specific account. To prevent capturing analytics for the account, disable the setting on the Whatfix Analytics dashboard. This action also disables Guidance analytics.

your title goes here

Changes made in the Whatfix Analytics dashboard settings reflect in the Whatfix Guidance dashboard settings.

Use the following steps to disable Product Analytics:

On the Whatfix Analytics dashboard, click Settings.
Click Analytics.

Clear the Enable Whatfix Analytics checkbox.
Click Done

your title goes here

Clearing the Enable Whatfix Analytics checkbox automatically disables the capture of Whatfix analytics in the export or self-hosted mode of deployment.
Disabling Whatfix Analytics also disables tracking of Goal Management.

your title goes here

To disable capturing Whatfix Analytics specifically in the Export or Self-hosted mode of deployment, clear the Enable Whatfix Analytics on Export Mode of Deployment checkbox.
disable_analytics_export_mode

Was this article helpful?

What's Next

Can I use Product Analytics without DAP?

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

Logout