Use the Enterprise Control Center (ECC) to invite users to various applications where Whatfix has been deployed and assign distinct user roles to each.
For instance, invite two users, A and B, to a dashboard and assign one user role to A and a different role to B.
The ECC dashboard includes the following two user roles:
ECC Admin: Users with the ECC Admin role access the ECC dashboard and view all applications and users listed on the dashboard.
Note
The first user created on an ECC dashboard automatically becomes an ECC Admin.
Non-ECC User: Non-ECC users do not access the ECC dashboard. They can only access the dashboards assigned to them by the ECC Admin.
Note
The ECC dashboard user roles differ from the Application user roles. However, the ECC Admin can add or modify Application user roles.
Use the following steps to view users on the ECC dashboard:
-
On the Enterprise Insights dashboard, click Settings.
-
Click Teammates.
Info:
On the Users Dashboard, view all users and their Admin Level.
Click the name of the user to view.
The Add User pop-up displays the following information:
Name
Email Id
ECC Role
Applications and Roles
Info:
For more information on updating the user, see Edit user roles on the ECC dashboard.