Edit user roles for existing users using the Enterprise Control Center (ECC) dashboard. Change a user's ECC role to grant access to the ECC dashboard and modify user roles at the Whatfix account level.
Use the following steps to edit ECC or account-level user role:
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On the Enterprise Insights dashboard, click Settings.
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Click Teammates.
In the Users Dashboard, click the user for whom you want to edit the user role.
To change the user role at the ECC level, select the desired role from the ECC Role dropdown.
Info
The following are the two roles at the ECC level:
ECC Admin: Users with the ECC Admin role access the ECC dashboard and view all applications and users on the dashboard.
Non-ECC User: Users with the Non-ECC User role cannot access the ECC dashboard.
For more information, see View Users on the ECC dashboard.
To change user roles at an account level, go to the Applications and Roles section.
Go to the application in which you want to change your user's role, and then select the appropriate user role.
Note
These user roles are the same as the account user roles. For more information, see Whatfix User Roles.
Click Update User.
