User Journey

Introduction Use Cases Introduction Enterprises utilize numerous applications, with each user following a unique journey to complete tasks. With User Journeys, Whatfix enables you to analyze how an end user navigates through an appl...

Whatfix enables you to create User Journeys to visualize the different paths your end user takes in your application to complete a task. Analyze this data to find out if their journey is along an optimal path and filter the users based on their coun...

A User Journey appears as a Sankey chart, which visualizes the path that an end user takes in an application. A Sankey chart visually depicts the flow from one set of values to another. For example, it maps the paths that end users take from one Us...

Copying a User Journey enables you to create a copy of an existing User Journey to change the start or end point, filter, or date. This process minimizes time and effort by avoiding the need to create an entirely new User Journey to visualize update...

Download User Journey data to understand end-user behavior within the application, the time taken to complete process steps, and the exact points where users drop off from a process, and more. For example, identify the points where users drop off f...

Info: Ask Whatfix A I is a Beta feature. Contact support@whatfix.com to enable it. Enabling this feature requires data migration, which may take some time. Whatfix does not share Personally Identifiable Information (PII) data...