Enable or Disable Personalization

You can enable or disable Personalization from the Self Help Styles section of the Whatfix Dashboard.

For Personalization to be enabled, your account must meet the eligibility criteria. The first time your account becomes eligible for Personalization, it is automatically enabled. For more information, see Eligibility Criteria for Personalization.

Enable or Disable Personalization

Use the following steps to enable or disable Personalization on your Dashboard:

3. Click Smart Features.
   

4. Click Personalization.
   

5. Enable or disable the Enable personalization toggle.
   

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   Once you disable Personalization, it does not get automatically enabled in the future. For example, if your account becomes non-eligible, Personalization will not be automatically enabled when it becomes eligible again.

6. Click Save.
   

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   For changes to reflect for your end users, perform a push to Production.