Enable or Disable Personalization
  • 21 Feb 2024
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Enable or Disable Personalization

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  • PDF

Article Summary

You can enable or disable Personalization from the Self Help Styles section of the Whatfix Dashboard.

For Personalization to be enabled, your account must meet the eligibility criteria. The first time your account becomes eligible for Personalization, it is automatically enabled. For more information, see Eligibility Criteria for Personalization.

Enable or Disable Personalization

Use the following steps to enable or disable Personalization on your Dashboard:

  1. On the Whatfix Guidance dashboard, click Style.

  2. Click Self Help.

  1. Click Smart Features.

  2. Click Personalization.

  3. Enable or disable the Enable personalization toggle.

    your title goes here

    Once you disable Personalization, it does not get automatically enabled in the future. For example, if your account becomes non-eligible, Personalization will not be automatically enabled when it becomes eligible again.

  4. Click Save.

    your title goes here

    For changes to reflect for your end users, perform a push to Production.
    clm_db_push all to production

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