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Disable Self Help Search History Popup
  • 16 Jul 2024
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Contents

Disable Self Help Search History Popup

  • Updated On 16 Jul 2024
  • 1 Minute To Read
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Article summary

Whatfix retains 5 recently viewed contents in the Self Help widget as the search history. This is visible to the end users for 90 days or until the browser cache is cleared; whichever happens earlier. For more information, see Understand how Search works in Self Help.

Retained recent history SH


However, if you don't want the search history to show up in the Self Help, you can disable it using the following steps:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Advanced customisation.
    ia_settings_advanced%20configuration

  3. Click Technical configuration.
    ac_tech config.png

  4. Click Add preferences.
    tech config_add prefrences.png

  1. Click Self Help.
    tech config_self help.png

  2. Select the Self Help Search History Popup Disable checkbox.
    tech config_enable sh search history popup disable.png

  3. Click Add.
    tech config_add button.png

  4. Enable the Self Help Search History Popup Disable toggle.
    tech config_toggle sh search history popup disable.png

  5. Click Save.
    tech config_save.png

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