Embed a video hosted on Google Drive in a Pop-up

Updated On 10 Jul 2024
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Whatfix enables you to embed Google Drive videos to any Pop-up template to deliver more information to your users. The Visual Editor enables you to add a video to the Pop-up template directly using the UI. The video can be embedded in the description section. For more information on Whatfix Pop-up templates, see Choose the Pop-up template.

Adding Google Drive video in a Pop-up is a 2-step process.

Step 1: Upload the video to your Dashboard
Step 2: Insert the video in the Pop-up Visual Editor

Use the following steps to add a video hosted on Google Drive using Visual Editor:

Step 1 : Upload the video to your Dashboard

Download the Google Drive video

Go to the video on Google Drive and open it.
On the top right, click the Download icon.
The video is downloaded to your local drive.

Upload the video to your Dashboard

On the Whatfix Guidance dashboard, click Content.
Click All content.
Go to the Draft stage.
Click Create content.
Click Video.
On the Video Pop-up, enter the Title.
Drag and drop the video from your local drive or click Browse to select the video from your library.
Add search keywords and tags to your video link if needed.
Click Save video.

Note

To view the video content that you just created, go to the Draft Stage of the Dashboard.
A link is generated for the video uploaded from your local drive or library. Find this link inside the video content you created on the Dashboard and then insert it in your Flows, Smart Tips, Pop-ups, and other Whatfix content.
The video you create is stored in the Whatfix cloud.

Click Copy Link to copy the video link.

Step 2: Insert the video in the Pop-up Visual Editor

Note:

If the Pop-up is shown in a secure webpage (https) and if the video is hosted on a non-secure website (http), then the video is displayed as a broken link to the end users.

Use the following steps to embed a video URL in a Pop-up using the Visual Editor:

On the Whatfix Guidance dashboard, click Widgets.
Click Pop-ups.

Hover your cursor over the Pop-up segment you want to configure, and then click the Edit icon.
In the Description section, place the cursor where you want to add the video and double-click to open the Rich Text Editor.
Click the + icon. The Add Component dialog box opens.
On the Add Component dialog box, click Video.
Paste the copied video URL.
Click Insert.

your title goes here

Using the Drag and Drop feature, move or re-position the video around the Pop-up.
Using the Drag Handlers the video can be moved or re-positioned both vertically (column-wise) and horizontally (row-wise).

your title goes here

When you make changes to the Pop-up using the Drag Handlers, you may not be able to undo certain changes. In that case, you may need to re-create the Pop-up. For more information, see Can I undo the changes made with the Drag Handlers?

Once the video is added, click Set Visibility Rules →.
Set the visibility rules for the Pop-up to appear. For more information on the different conditions that can be used in Visibility rules, see Visibility Rules.
Click Edit Pop-up or Finish later depending on your preference.
Once you have set Visibility Rules, select the Pop-up using the checkbox, and then click Send to ready.
Go to the Ready stage, and then click Push to production.