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Error: HTTP Status 404 - Not Found
  • 12 Feb 2025
  • 1 Minute To Read
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Contents

Error: HTTP Status 404 - Not Found

  • Updated On 12 Feb 2025
  • 1 Minute To Read
  • Print
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Article summary

Issue

Getting HTTP Status 404 - Not Found error in the browser tab when clicking the download link for the Guidance Analytics report from email.
https_404_error

Probable Cause

The system displays a 404 error when an active session of the Whatfix Dashboard is not open while attempting to download any report from email.

Suggested Solution

Log into the Whatfix Dashboard in the same browser using a new tab, then open the download link in another tab.

Note

If the issue persists, contact support@whatfix.com.

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