Whatfix converts Flows into Multi Format Outputs such as PDFs, videos, and slideshows. When you create a Flow, Whatfix captures a screenshot of each step to generate these formats. If a screenshot contains sensitive information, such as credentials or email addresses, hide them using the Censor option.
- The Censor option works only when the Flow is exported as a multi-format output, such as a video, slideshow, PDF, or an article.
- The Censor option hides sensitive information without impacting the tooltip and content.
Use the following steps to censor sensitive information:
-
Log in to the application where you want to create content, and then launch the Whatfix Studio.
-
Click Flow.
-
Enter the name of the Flow as you want it displayed to the users.
-
Click Add Step.
-
Under Choose step type, select the Flow step type.
- With the Flow enhancement feature, you have the option to select two types of Flow steps, and not just element latching Flows. A dialog box appears on the application to highlight the two types of Flows. Under Choose step type, select a Flow step based on your requirements: either Attached to element or Free-floating.
| Attached to element | Free-floating |
|---|---|
| When you select this type of Flow step, it remains attached to an element on your application. | When you select this type of Flow step, it remains flexibly positioned devoid of any element attachment. |
-
You also have the option to select a default template by clicking Set as Default for all the subsequent steps in a Flow. If you change the default step at an enterprise (ENT) level, it appears the same for all the users using that ENT.
-
For more information, see Free-floating Flows and Create a Free-floating Flow step.
-
Free-floating Flows is currently Beta. Contact support@whatfix.com for more information.
- Click the desired element on the page that the user needs to select.
-
Click Additional Options.
-
In the Censor sensitive info section, click Select.
-
Select the information on the application that you want to censor.
-
Click Done on the Whatfix Studio.
-
To finish creating the step click Save Step, and then, continue creating the flow.
