I can see repository links in the Self Help widget but not in the QuickRead response

Issue

While searching in Self Help, you encounter one of the following scenarios:

• You find relevant repository links under Other Results, but QuickRead does not generate a response.
  
• QuickRead generates a response, but you find a relevant repository link under Other Results that is not part of the response's Sources.
  

Cause

You enabled QuickRead, but QuickRead has not processed your repository links yet. Until QuickRead processes your repository links, they will not be part of QuickRead's responses.

• For existing repositories, QuickRead takes up to 48 hours to process every 2000 links.
• For repositories added after QuickRead is enabled, it takes up to 12 hours for QuickRead to process every 2000 links after the repository has been crawled. For more information about how long Whatfix takes to crawl repository links, see How many links can I crawl in a repository?

Solution

Wait until your repository links are processed by QuickRead.