How to Enable QuickRead?
- 12 Aug 2024
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How to Enable QuickRead?
- Updated On 12 Aug 2024
- 1 Minute To Read
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QuickRead is an AI capability powered by Whatfix that provides summarized answers to your end users' search queries within the Self Help widget. QuickRead can be enabled from the Whatfix Guidance Dashboard.
Use the following steps to enable QuickRead from the Dashboard:
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On the Whatfix Guidance dashboard, click Style.
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Click Self Help.
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Click Smart features.
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In the QuickRead dropdown, enable the QuickRead toggle.
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Enable the Collect feedback on responses toggle to allow end users to give feedback on QuickRead responses.
- Click Save.
After you enable QuickRead, it takes time for QuickRead to process your repository links.
Until QuickRead finishes processing your repository links, they are not part of QuickRead's responses. However, existing repository links are still part of the search results.
Meanwhile, responses are generated based on other Whatfix content such as Flows, Articles, and PDFs.
- If you had repositories integrated before you enabled QuickRead, it takes up to 48 hours for QuickRead to process every 2000 links.
- If you add a repository after enabling QuickRead, it takes up to 12 hours after your repository is crawled for QuickRead to process every 2000 links in your new repository. For more information about how long it takes to crawl a repository, see How many links can I crawl in a repository?.
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After you enable QuickRead, use the Preview mode to test it on Self Help. You must do a push to Production for these changes to reflect for your end users.
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