How to Enable QuickRead?
- 15 May 2025
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How to Enable QuickRead?
- Updated On 15 May 2025
- 1 Minute To Read
- Print
- DarkLight
- PDF
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QuickRead is an AI capability powered by Whatfix that provides summarized answers to your end users' search queries within the Self Help widget. Enable QuickRead from the Whatfix Guidance Dashboard.
Info:
Expand the accordion(s) for more details.
Enable QuickRead in Old Self Help
Use the following steps to enable QuickRead from the Dashboard:
On the Whatfix Guidance dashboard, click Style.
Click Self Help.
Click Smart features.
In the QuickRead dropdown, enable the QuickRead toggle.
Info:
Enable the Collect feedback on responses toggle to allow end users to provide feedback on QuickRead responses.
- Click Save.
Enable QuickRead in Improved Self Help
Use the following steps to enable or disable QuickRead from the Dashboard:
On the Whatfix Guidance dashboard, click Style.
Click Self Help.
Click Smart features.
In the QuickRead dropdown, enable or disable the QuickRead toggle.
Info:
Enable the Collect feedback on responses toggle to allow end users to provide feedback on QuickRead responses.
- Click Save.
Processing Time for QuickRead
After you enable QuickRead, it starts processing your repository links to generate summarized responses.
Until processing is complete, QuickRead excludes those links from its responses. However, existing repository links remain part of the search results.
During this time, QuickRead generates responses based on other Whatfix content, such as Flows, Articles, and PDFs.
Below is the estimated processing time based on different conditions:
For Repositories integrated before enabling QuickRead:
If you have repositories integrated before enabling QuickRead, it takes up to 48 hours for QuickRead to process every 2000 links.For new Repositories added after enabling QuickRead:
If you add a repository after enabling QuickRead, it takes up to 36 hours for QuickRead to process every 2000 links in your new repository.
For more information about how long it takes to crawl a repository, see How many links can I crawl in a repository?For PDFs:
After uploading a PDF, QuickRead requires up to 12 hours to process the file and start generating responses. The processing time is counted after the repository is crawled.
Note:
Once you enable QuickRead, use the Preview mode to test it on Self Help. You must do a push to Production for these changes to reflect for your end users.
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