In-App Troubleshooting enables you to understand Test Case failures better. It reduces the time spent trying to analyze each Test Case by providing the details of the failed step, a video of the test run, possible reason for step failure, and a suggested fix based on the provided reason.
The report provides the following data:
Failed Step: The exact step where the Flow or Test Case failed.
Jump to failed step: The button enables you to jump to the failed step in the test run video.
Reason for failure: The stipulated reason for the step failure.
Suggested fix: Based on the reason, the suggested fix for the issue.
Still facing an issue? Notify us: This option enables you to contact Whatfix support.
Edit Flow or Edit Test Case: Enables you to edit the failed Flow or Test Case.
Accessing the In-App Troubleshooting Report
Use the following steps to access the In-app Troubleshooting Report:
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On the Whatfix Guidance dashboard, click Auto testing.
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Click Test suites.
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Click the required Test Suite.
At the top, click Report.
Go to the failed Test case you want to access the report for, and then click the Inspect icon..
Info:
If a test case has failed, Auto Testing enables you to:
Edit Test Case: You are redirected to the edit the test case page. Add input steps where required and edit fields.
For more information, see Edit a Test Case.
Edit Flow: You are redirected to the All contents page where you can edit the flow steps.
For more information, see Edit a Flow.