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Refresh a Beacon Segment
  • 17 Jan 2025
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Refresh a Beacon Segment

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Article summary

Beacons are configured to expire after a certain period of time. Once the set count or the time duration is complete, the Beacon segment no longer displays.
However, if you want the Beacon collection to reappear for your end-users, Whatfix enables you to refresh the segment.

Consider that you want a Beacon to appear every time there is a release. In that case, configure the Beacon to appear with every release by refreshing the segment. This saves you the time of creating a Beacon segment whenever there is a release.

Note

When a Beacon is refreshed, it appears to all users of the segment, including those who have already interacted with it.

Use the following steps to refresh a Beacon segment:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click Beacons.
    ia_widget_beacons

  1. Hover your cursor over the Beacon segment you want to refresh, and then click the Refresh icon.
    CLM_DB_Beacon_refresh icon

  2. In the confirmation pop-up, click Refresh.
    refresh_beacon_new


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