Translation

Issue The language file traslation status is still displaying the Out of Date status even after you have translated the content files. Cause At times due to the size of the content file, the status takes time to get updated. Solution ...

Issue The Translate all button is greyed out when you are trying to auto-translate any content. Cause Auto translation is not supported for the selected language. Solution Whatfix uses Microsoft Machine Translation Services to auto...

Issue Translated Whatfix Content is not showing to end users. Cause: The translated content might not appear to your users due to one of the following reasons: If Whatfix is unable to detect the language of the application website If a p...

Issue Unable to translate content as the Translate all button and the text fields are disabled. Cause Whatfix enables you to translate content that are in the Draft and Ready stages. The Translate all button and the text fields are disa...

Issue: When you translate Flows, the voiceovers remain in English. Cause: The voiceover for the flows fail because of outdated translations. When you perform changes to the Flows without updating the translation, the translation becomes outdat...

Issue: A yellow exclamation mark appears on the translation page. Cause: The yellow exclamation mark on the translation page implies that there is a mismatch between the last updated content and the translated content. It's possible that s...