Upload Whatfix videos to online video platform
  • 22 Mar 2024
  • 1 Minute To Read
  • Dark
  • PDF

Upload Whatfix videos to online video platform

  • Dark
  • PDF

Article Summary

Whatfix Flows can be uploaded as a video to your YouTube, Wistia or Vimeo account. This feature comes in handy if you wish to create video demonstrations or tutorials of your application.


To add voiceovers to the Flow videos, see Add Voiceovers to Flow videos.

Exporting videos to a video platform in Whatfix is easy and automated. Once you authorize Whatfix to access your video platform account, the videos are auto-uploaded as soon as the content is created and published.

When a Flow is translated, the video in the translated language is uploaded only when the content is published.

Use the following steps to give Whatfix access to your video platform:  

1. On the Whatfix Guidance Dashboard, click Settings.   


2. Click Video channels.  

3. Select the video platform.

4. Choose the video privacy level.

If the privacy level is set to private, then the videos won't play after embedding them.

5. Click Authorize.

6. To complete the integration, click Allow on the respective video platform page.

7. Click Okay.

8. Once integrated, Flows that are already published start to auto-upload. You can check the upload status in the Dashboard.

Understand video uploading statuses:
Waiting in the queue to upload
Currently uploading
Failed to upload

  • Your Flows are not connected to the videos on the video platform. If you delete your Flows or change the theme, it has no impact on the uploaded video.
  • If you edit a Flow and save the changes, a new updated video is created only after it's published. However, the old video remains in the respective video platform. You have to manually delete or unlist it.
  • When you translate content, Whatfix uploads a new video for the translated content as soon as it is published.
  • If your video account is delinked from Whatfix, then any new Flows that are created are not uploaded to the channel. However, Flows that were already uploaded will remain as it is.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.