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Upload Whatfix videos to online video platform
  • 13 Mar 2023
  • 1 Minute To Read
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Contents

Upload Whatfix videos to online video platform

  • Updated On 13 Mar 2023
  • 1 Minute To Read
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Whatfix Flows can be uploaded as a video to your YouTube/Wistia/Vimeo account. This feature comes handy if you wish to create video demonstrations or tutorials of your application.

Note:

You can also add voiceovers to the flow videos. For more information, see Add Voiceovers to Flow videos.

Exporting videos to a video platform in Whatfix is easy and automated. Once you authorize Whatfix to access your video platform account, the videos are auto-uploaded as soon as the content is created and published.

When a Flow is translated, the video in the translated language is uploaded when the content is published.

Use the following steps to give Whatfix, access to your video platform,

  1. On the Whatfix dashboard, click the Settings icon.
    CLM_settings_icon(1)
  2. Click Video Channel.
    Studio_Dashboard_ClickVideoChannel
  3. Select the video platform.
    Studio_Dashboard_SelectVideoChannel
  4. Choose the video privacy level.
    Studio_Dashboard_ChooseVisibility
Note:
If the privacy level is set to private, then the videos won't play after embedding them.
  1. Click Authorize.
    Studio_Dashboard_ClickAuthorize
  2. To finish the integration, click Allow in the respective video platform page.
    Studio_Dashboard_ClickAllow
  3. Click Okay.
    Studio_Dashboard_ClickOkay
  4. Once integrated, Flows that are already published start to auto-upload. You can check the upload status in the Dashboard.
    Studio_Dashboard_UploadVideo(1)
Understand video uploading statuses
StatusDescription
waiting_in_queueWaiting in the queue for uploading
currently_uploadingCurrently uploading
uploaded_successfullyUploaded
failed_to_uploadFailed to upload


Note:
  • Your Flows are not connected to the videos on the video platform. If you delete your Flows or change the theme, it has no impact on the uploaded video.
  • If you edit a Flow and save the changes, a new updated video is created only after it's published. However, the old video remains in the respective video platform. You have to manually delete or unlist it.
  • If you're using Wistia Channel (not Projects) then the new Whatfix Flow videos are uploaded in the Unpublished state. You have to manually publish the videos.
  • When you translate content, Whatfix uploads a new video for the translated content as soon as it is published.
  • If your video account is delinked from Whatfix, then any new Flows that created are not uploaded to the channel. However, Flows that were already uploaded will remain as is.
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