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Understand Trend Insights
  • 07 Feb 2025
  • 2 Minutes To Read
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Understand Trend Insights

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Article summary

After creating a Trend Insight, view all usage and engagement-related data for your Whatfix content in easy-to-understand visual formats.

 Chart View 

 Filter your Trends data based on the following metrics: 

ts_metrics
  •   Total events:  The number of times the event occurred.

  •   Unique users:  The number of unique users who triggered the event. 

 The chart view also enables you to view your Trends data using the following chart types: 

  Chart type  

  Definition  

  Line chart  

A graphical representation of data points connected by lines, showing trends or patterns over time, such as the number of clicks on a Pop-up CTA.

  Area chart  

A chart that displays data as a series of data points connected by lines and filled with colors, showing changes in the magnitude of data across different categories over time, such as the total number of impressions of different widgets over a year.

  Bar - Horizontal  

A chart that uses horizontal bars to represent data, comparing different categories, such as which content has seen the most interaction.

  Bar - Vertical  

A chart that uses vertical bars to represent data, comparing different categories, such as which content has seen the most interaction.

  Pie chart  

A pie chart displays data as a circle divided into sectors or slices, corresponding to different categories or data points. The slices show the proportion of different categories in relation to the whole dataset, such as the percentage of users from different countries. 

 Donut chart 

A donut chart is a type of pie chart with the center removed to create a hollow look. Data is distributed into segments, where each segment represents a portion of the whole, and the entire donut represents the total sum of all data. The hole in the middle displays metrics, such as Total events or Unique users, based on the selection for all segments. Click a segment to expand it and view metrics for that segment. A donut chart visualizes the percentage of users who performed any Whatfix event.

  Metrics  

A visual representation of key performance indicators (KPIs) or metrics, tracking performance or progress towards a specific goal, such as displaying the conversion rate on a dashboard.

  Table  

A visual representation of data in rows and columns, displaying structured data in a tabular format, such as a list of events and engagement with selected metrics and breakdowns.

ts_table_example

Filter Trends data using default and custom date filters or based on Daily, Weekly, and Monthly timeframes.

image.png

Table View 

The Table view displays selected events, the total number of events or unique users (based on the chosen metric) who engaged with the events, any user or event breakdowns, and engagement for the selected time period.

ts_table_example

Info 

 To download Trend Insights data, see Download Trend Insights


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