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Understand Trend Insights
  • 16 Jul 2024
  • 2 Minutes To Read
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Understand Trend Insights

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Article summary

After creating a Trend Insight, view all the usage and engagement-related data for all your Whatfix content in easy-to-understand visual formats. 

 Chart View 

 Filter your Trends data based on the following metrics: 

ts_metrics
  •   Total events:  Number of times the event occurred. 

  •   Unique users:  Number of unique users who triggered the event. 

 The chart view also enables you to view your Trends data using the following chart types: 

  Chart type  

  Definition  

  Line chart  

A graphical representation of data points connected by lines, used to show trends or patterns over time, such as the number of clicks on a Pop-up CTA. 

  Area chart  

A chart that displays data as a series of data points connected by lines and filled with colors. It is used to show the changes in the magnitude of data in different categories over time, such as showing the total number of impressions of different widgets over a year. 

  Bar - Horizontal  

A chart that uses horizontal bars to represent data used to compare different categories of data, such as showing which content has seen the most interaction. 

  Bar - Vertical  

A chart that uses vertical bars to represent data, used to compare different categories of data, such as showing which content has seen the most interaction. 

  Pie chart  

A pie chart is a circle chart that displays data as a circle divided into sectors or slices. These slices correspond to different categories or data points. The slices show the proportion of different categories in relation to the whole dataset, such as showing the percentage of what countries different users come from. 

 Donut chart 

A donut chart is a type of pie chart where the center is removed to create a hollow or donut look. Data is distributed into segments, where each segment of the donut represents a portion of the whole, and the entire donut itself represents the total sum of all the data. 

The hole in the middle displays metrics, such as Total events or Unique users, based on the selection for all segments. If you want to view the metrics for a particular segment, click the segment to expand it. A donut chart can be used to visualize the percentage of users who performed any Whatfix event. 

  Metrics  

This is a visual representation of key performance indicators (KPIs) or metrics, used to track performance or progress towards a specific goal, such as displaying the conversion rate on a dashboard. 

  Table  

This is a visual representation of data in rows and columns, used to display structured data in a tabular format, such as a list of events and the engagement with selected metrics and breakdowns. 

ts_table_example

 Filter your Trends data using the default and custom date filters or based on  Daily, Weekly, and Monthly timeframes. 

image.png

Table View 

The Table view of the events displays the selected events, the total number of events or unique users (based on the chosen metric) who engaged with the events, any user or event breakdowns, and the engagement for the selected time period. 

ts_table_example

 your title goes here 

 To download the Trend Insights data, see Download Trend Insights


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