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Use the Domain Filter in Analytics
  • 21 Aug 2025
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Use the Domain Filter in Analytics

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Article summary

The domain filter helps you filter and analyze Whatfix content usage data at a domain level. For example, if you have Whatfix content in a non-production environment and don't want to include analytics from such environments, then filter your results by domain or static IP address.

Note:

Domain filters are saved for each user. So if a filter is applied, it remains applied even after you have logged out and logged back in.

Operations associated with the filters:

  • The Include filters function like an OR operator.
  • The Exclude filters function like an AND operator.
  • The CLEAR FILTERS option clears ALL specified filters.

Use the following process to apply filters:

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics
  2. Click Summary.
    summary_new_guidance_analytics

  1. At the top of the page, click Filter.
    Dashboard_analytics_filter

  2. In the dialog box, enter the domain where you want to include or exclude the data. Use the plus icon to add multiple domains.

Note:

When entering the URL, use only the domain name. Do not use the protocol, for example, http, https.
For example, in this URL, https://demo.com, enter only demo.com.

Info:
  • Use the Excludes option to prevent any data from certain domains. Typically used to exclude data from test environments (for example, uat.test.com, sandbox.test.com, and more.)
  • Use the Includes option if you know exactly the domains from where you want to see the data.
Note:

Use a static IP address in place of domains to filter analytics data.
Dashboard_analytics_filterdomain

  1. Click Apply Filters.
    Dashboard_analytics_applyfilter

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