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Analytics Filters- Domain Filter
  • 12 Feb 2024
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Analytics Filters- Domain Filter

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Article summary

The domain filter helps you to filter and analyze Whatfix content usage data at a domain level. For example, if you have Whatfix content in a non-production environment and don't want to include the analytics from such environments, then you can filter your results by domain or static IP address.

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Domain filters are saved for each user. So if a filter is applied, it remains applied even after you have logged out and logged in again.

Operations associated with the filters:

  • The Include filters function like an OR operator.
  • The Exclude filters function like an AND operator.
  • The CLEAR FILTERS option clears ALL specified filters.

Use the following process to apply filters,

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics

  1. On the top of the page, click Filter.
    Dashboard_analytics_filter

  2. In the pop-up, enter the domains which you want to include or exclude the data from. You can use the Plus icon to add multiple domains.
    2023-02-20_16-01-36

    Note

    When entering the URL, use only the domain name. Do not use the protocol, for example, http, https.
    For example, in this URL, https://demo.com, enter only demo.com.

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    • Use the Excludes option to prevent any data from certain domains. Typically used to exclude data from test environments (for example, uat.test.com, sandbox.test.com, etc.)
    • Use the Includes option if you exactly know the domains from where you want to see the data.
    Note

    You can also use a static IP address in place of domains to filter analytics data.
    Dashboard_analytics_filterdomain

  3. Click Apply Filters.
    Dashboard_analytics_applyfilter


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