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Enable Back button on Flow steps
  • 24 Jun 2024
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Contents

Enable Back button on Flow steps

  • Updated On 24 Jun 2024
  • 1 Minute To Read
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Article summary

While navigating through a Flow, your end user may want to go back to a previous step and edit a value or view the step again. Users can click the back button to navigate back to the previous step.

back_button_walkthrough

your title goes here
  • The Back button doesn't appear if the previous step is optional.
  • If the Back button for a step is manually disabled and later a step is added, moved, or deleted, then the Back button is reintroduced to the step in which Back button is disabled.
  • The color of the Back button text is the same as that of the 'X' icon. Changing the 'X' icon color also changes the back button text color.
  • Add/remove the back button from a Flow. For a specific Flow, use the Customize option and for all Flows, use the Configuration option.
    flow_config_back.png

Configure the Back Button

The Back Button can be configured using the dashboard.

For a specific Flow

Here are steps to configure Back button for a specific Flow

  1. On the Whatfix Guidance dashboard, click Content.
    ia_left_nav_content

  2. Click Flows.
    ia_left%20nav_flows

  1. Go to the Flow you want to edit and then click Edit icon.
    flow_edit.png

  2. Click Customize
    flow_edit_customize.png

  3. Click Other Configuration and then specify the configuration of Back Button on the Flow tip using the Yes and No option.
    flow_tip_back_button.png

For all Flows

Here are steps to configure Back button for a all Flows

  1. On the Whatfix Guidance dashboard, click Style.
    2024-06-20_11-55-33.png

  2. Click Flows.
    2024-06-20_11-58-35.png

  3. Click Other Configuration and then specify the configuration of Back Button on the Flow tip using the Yes and No option.
    flow_tip_back_button.png

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