User Filters and User Breakdown in Insights
- 30 Aug 2024
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User Filters and User Breakdown in Insights
- Updated On 30 Aug 2024
- 2 Minutes To Read
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User Filter
Using the User Filter module, you can limit the scope of the events based on different criteria. It helps you drill down and gain granular insights by filtering data based on user attributes such as browser, city, country, OS, and more.
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User Filters are available in both Trend and Funnel Insights.
For example,
Trend Insights: For the Flow start event, you can refine the results to show data only for those who fired the Flow from the Chrome browser or from a specific location.
Funnel Insights: For a particular Funnel event (Flow, User Action, or Page View), you can refine the results to show data only for those who engaged with the Funnel steps from the Chrome browser or from a specific location.
User Breakdown
Using the User Breakdown module, you can modify the chart to display data based on the various properties. For example, for Flow completed event with User Filter set as Chrome browser, configuring the Breakdown as City, displays the chart based on all the locations from where the Flow was completed by users using Chrome browser.
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User Breakdown is only available in Trend Insight.
The following table lists the User Filters and User Breakdown available in Insights:
| Filters | Description |
| Device Type | Users are filtered based on the hardware they use. Example: Mobile phones, desktops, tablet, etc. |
| Browser | Users are filtered based on the browser type they use to access their websites. Example: Chrome, Firefox, Edge, and more. |
| City | User is filtered based on the city. This data is taken from the browser. Example: Dallas, Beijing, Bengaluru, and more. |
| Country | User is filtered based on the country. This data is taken from the browser. Example: United Kingdom, United States, and more. Your title goes here The country names are shown as ISO country codes. |
| Event trigger page URL | Filtering based on where the event is launched. |
| User Id | User is filtered based on the ID from which the Whatfix Event is triggered. Example: johndoe@whatfix.com |
| Extension version | Users are filtered based on the browser Extension version they are using. |
| OS version | User is filtered based on the OS versions. |
| Extension name | User is filtered based on the different browser Extension names. |
| Reserved variable 1 | This filter contains the attributes that are configured to be tracked in extra variables. |
| Reserved variable 2 | This filter contains the attributes that are configured to be tracked in extra variables. |
| Language | User is filtered based on the browser language. Example: French(fr), Spanish(es), and more. |
| Region | User is filtered based on the geographical region. This data is taken from the browser. Example: Camden, Kerala, Central Province, and more. |
| Model | User is filtered based on the model of their device. Example: Apple iPhone, Linux Desktop, and more. |
| OS | User is filtered based on the base software(Operating System OS) that runs on the hardware. Example: iOS, Linux, Windows, and more. |
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