Users do not receive invite to Dashboard
- 11 Nov 2024
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Users do not receive invite to Dashboard
- Updated On 11 Nov 2024
- 1 Minute To Read
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Article summary
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Issue
You have sent an invitation to a user from your Whatfix Dashboard, but they did not receive the registration email.
Probable Cause
The registration link might have been sent to the wrong email address or sent to the Spam folder of your user's email account.
Suggested Solutions
- Check if the email address you entered while inviting a user is correct.
- Check the Spam folder for the registration email.
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If the issue persists, contact support@whatfix.com.
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