Whatfix Widgets not appearing
- 05 Nov 2024
- 1 Minute To Read
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Whatfix Widgets not appearing
- Updated On 05 Nov 2024
- 1 Minute To Read
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Print
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PDF
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Issue
Whatfix Desktop widgets aren't appearing in MS Teams.
Probable Cause
Whatfix Desktop widgets do not get displayed if the application isn't maximised, the widgets aren't in production, or Whatfix isn't running on your device.
Suggested Solutions
- Check if the Microsoft Team app is active and in focus.
- Check if the WhatfixCheckrunningProcess/WhatfixMonitor and NWJS are running in the Task Manager.
- Check if the widgets are in production. For more information, see Publishing content.
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If the issue persists, contact support@whatfix.com
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