Introduction to Whatfix content translation
- 07 Mar 2024
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Introduction to Whatfix content translation
- Updated On 07 Mar 2024
- 1 Minute To Read
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Whatfix Desktop enables you to translate Whatfix content into different languages without having to recreate each Flow in a different language from scratch. This helps you to communicate with your users in their native language.
How Whatfix supports multiple languages
Whatfix uses English as a default language. Content creators can create content in English and then translate them to their preferred language. You can translate the text content, buttons/element, and embedded content within the tooltip.
Localization of content within Whatfix components
Many applications support different international languages and have dedicated teams for language translation. In such applications, users can choose their own language within the application, and the entire content of the application changes to the selected language. Since Whatfix flows embed within the application, we realized the need to change the text of Whatfix components in accordance with the selected language within the application. Hence we have tried to maintain synergy with the usual language translation process. Whatfix provides a properties file for each supported language.
There are three ways to translate Whatfix Content and Widgets and they are,
- Use Excel Format for translation
- Translate Whatfix Content using the Whatfix UI
- Translate Whatfix Content using Property Files
Info
- Translated language files are stored within the Whatfix business accounts.
- If translations are not present for a particular language for Whatfix Flows and the same language is selected by a user for the application, then the Flows are displayed in the default language in which they were created and published in the Whatfix account.
Note
- You can translate content/widgets that are in the Draft and Ready stages.
- If you want to translate the content and widgets that are in the Production Stage, you need to create a version of the content in the Draft stage by hovering the cursor over the content and clicking the Edit icon. You can then make translation changes to the version in the Draft Stage and push it to the Production Stage to update the existing version. For more information, see Edit Whatfix content or widget in Production stage.
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