Whatfix Player not working after update

Article Summary

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Issue

The Whatfix Player is not working on your computer after the Player has been recently updated.

Sometimes, the Player needs to be reinstalled after it is updated to work properly.

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For more information about Whatfix Player updates, see Auto-update of Whatfix Desktop Player.

Re-install the Whatfix Player. You can install the Player on a user level, or on a system level.
For more information about the different installation methods, see Choose an installation method for Player.

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If the issue persists, contact support@whatfix.com.

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Table Of Contents

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

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