Issue
The Whatfix Player is not working on your computer after the Player has been recently updated.
Probable Cause
Sometimes, the Player needs to be reinstalled after it is updated to work properly.
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For more information about Whatfix Player updates, see Auto-update of Whatfix Desktop Player.
Suggested Solution
Re-install the Whatfix Player. Install the Player at a user level, or at a system level.
For more information about the different installation methods, see Choose an installation method for Player.
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If the issue persists, contact support@whatfix.com.