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Whatfix Player's software version number did not update
  • 10 Mar 2025
  • 1 Minute To Read
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Contents

Whatfix Player's software version number did not update

  • Updated On 10 Mar 2025
  • 1 Minute To Read
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Article summary

Issue

The software version number of Whatfix Player displayed in the Application settings on Windows does not match the current version of Whatfix Player.
player_version_windows_settings.png

Probable Cause

The version number in Windows' settings refers to the version initially installed by the installer. When the Whatfix Player is updated through the auto-update feature, the new version does not reflect in Windows' settings.

Suggested Solution

For information on verifying the current version of Whatfix Player, see How can I check the version of Whatfix Desktop Player?

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