Browser Extension

Issue You are unable to install the Whatfix extension on your system. When you try to install the Whatfix extension, you get the Extension installation is blocked by policy error. Probable Cause The Whatfix extension may have been blocked by...

Whatfix Studio Extension Content creators use Whatfix Studio extension to create content. Studio extension is easily available on Chrome Web Store. Whatfix studio extension requires the following permissions from the content creators: Read...

Issue Unable to see the newly published content after updating the extension. Probable Cause When you click Push to production button, it automatically updates the extension and pushes newly created content to the cloud server. The successfu...

Probable Cause You may not have the necessary permissions to modify or uninstall the extensions installed by your organization's IT team. Suggested Solution Contact your IT Admin and request to get the extension removed. If you do not see ...

Issue You are unable to view content in the Draft or Ready stages using the Preview extension. Probable Cause While Whatfix automatically updates the Preview extension, sometimes the Preview extension gets outdated due to it not being upda...