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Understand Advanced Visibility Rules for Content
  • 08 Oct 2025
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Understand Advanced Visibility Rules for Content

  • Dunkel
    Licht
  • pdf

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Artikel-Zusammenfassung

Note:

Advanced Visibility Rules are available as Visibility Rules and Element Precision Rules on Studio. Currently, this update is in the Beta stage. To enable this feature, contact support@whatfix.com.

Overview

Whatfix enables you to configure Advanced Visibility Rules using Studio for various content such as Flow steps, Launchers, Beacons, and Branching in Flows.

When you configure Advanced Visibility Rules in Studio, the rules apply only to the specific step (for example, an individual Flow step) and not the entire Flow or other content.

Advanced Visibility Rules on Studio enable you to:

  • Target elements precisely, ensuring guidance appears exactly where it’s needed.

  • Continuously observe user input and display guidance dynamically based on user interactions.

  • Create a more personalized experience by showing content based on conditions such as date range, something on the application, user performing an action, and more.

  • Ensure content appears accurately in the intended location.

Note:

Click the following accordions for more details.

Visibility Rules

Visibility Rules enable you to determine where, when, and to whom content is displayed. When you configure Visibility Rules in Studio, the rules apply only to a specific step.

The following table lists all the conditions used while configuring the Visibility Rules for content. Such conditions determine when, where, and to whom content is displayed on your application.

Clause

Visibility Rule Condition

Corresponding Previous Display Rule Condition

Description

Supported content types (Flow steps, Smart Tips, Beacons, Launchers, Blockers)

When does the content start appearing?

Specific date range

NA

Show content if the current date and time fall within the specified range.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Something on the application

Other Element on Page

Show content based on the presence of a specific element on the page.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

User performing an action

Based on user action

Previously available under Smart Tip Triggers, this rule enable you to show a Smart Tip when the end user interacts with a specific element on your application.

Smart Tips, Blockers

Events related to Whatfix content

NA

Show content based on callbacks from existing content or widgets, such as Flows, Pop-ups, and Surveys.

Blockers

Where does the content appear?

URL

URL

Show content when the current page URL matches the specified URL

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Domain

URL Hostname

Show content when the domain of the current page matches the configured domain.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

URL path

URL Path

Show content when the path of the current page URL matches the specified path.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

URL parameter

URL Parameter

Show content when the current page URL matches specified parameter(s).

Flow steps, Beacons, Smart Tips, Launchers, Blockers

URL hash value

URL Hash

Show content if the hash value in the URL matches the specified value.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Page tags

NA

Show content if the page matches the specified page tags.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Who does the content appear to?

Enterprise Attributes

Enterprise Attribute

Segment content based on user roles, departments, geography, accounts, and more.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

User Attributes

User Attribute

Segment content based on end-user information from your application.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Cohorts

Note:

Cohorts is a Beta feature. To enable it, contact support@whatfix.com.

NA

Show content to specific user groups (Cohorts) based on certain use cases.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

Salesforce Objects

Note:

Contact support@whatfix.com to enable it.

NA

Salesforce Lightning objects are properties that help Whatfix serve relevant content to Salesforce Lightning users based on existing Salesforce Lightning properties that help identify different users. Using Salesforce Lightning objects helps you to show relevant content to your users.

Flow steps, Beacons, Smart Tips, Launchers, Blockers

For more information on Visibility Rules for various content types, see:

Element Precision Rules

Element Precision Rules help ensure that content appears on the correct UI component, preventing misalignment or flickering. Such rules provide precise control over positioning, ensuring the content consistently appears in the intended location.

Types of Element Precision Rules

Rule

Description

Example

Using CSS selector

Identifies an element using a CSS selector. It is useful when elements have unique identifiers or specific class names. CSS selectors help in precisely targeting elements based on attributes such as class, ID, or hierarchy.

Display the content if an element with .help-button exists.

Using jQuery selector

Identifies an element using a jQuery selector, which enables more advanced element selection, including filters and conditions. It is useful when you need to select elements dynamically based on complex conditions.

Display the content when an element matching $("div[data-role='popup']") is found.

Using Element Text

Identifies an element based on the visible text it contains. It is useful when targeting buttons, labels, or other text-based elements.

Display the content if the button text is Log in.

Note:

Adding CSS Selectors ensures that Whatfix can easily find the required element and reduce the chances of displaying content on the wrong element.

For more information on Element Precision Rules for various content types, see:


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