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What are the deprecated events in Guidance Analytics?
  • 21 Jul 2025
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What are the deprecated events in Guidance Analytics?

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  • pdf

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Artikel-Zusammenfassung

What are deprecated events?

An event may appear deprecated in Guidance Analytics. It means that the event is no longer recommended for use.


Which event is deprecated?

Currently, Whatfix has deprecated the Pop-up shown event. However, you can continue to use it as an Event group.

To use Pop-up shown as an Event group, add the following events to create the Event group:

  • Pop-up skipped: Triggered when users skip a Pop-up.

  • URL Triggered via Pop-up: Triggered when users click a URL within a Pop-up.

  • Pop-up closed by "X" icon: Triggered when users close a Pop-up using the "X" icon.

  • Flow launched from Pop-up: Triggered when a Flow is launched directly from a Pop-up.

  • Pop-up closed by close button: Triggered when users close the Pop-up using the close button.

For more information on creating Guidance analytics dashboard events on the dashboard for Product Analytics, see Guidance Analytics Summary Dashboards on Product Analytics.


What if the deprecated event is already used in existing insights and/or cohorts?

If you have already used Pop-up shown in your insights and/or cohorts, the event remains unchanged. Hence, the data doesn’t change either.


Should I continue to use Pop-up shown (deprecated) event?

No, you must not select the deprecated event anymore. Instead, use Pop-up shown as an Event group by adding the events mentioned above.


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