Issue
You try to embed a video or image in a Flow step, but a This content is blocked. Contact the site owner to fix this issue error is displayed.
Probable Causes
One of the following issues could be a reason for the error being displayed:
- Whatfix domains haven't been whitelisted
- The link of the media file added to the Flow is not an embed link
- Content-Security-Policy (CSP) errors have blocked the media from being shown
Suggested Solutions
- Ensure that the required domains have been whitelisted. For more information, see What are the trusted Whatfix domains to whitelist?
- Copy the embed links of the media files you wish to add in a Flow, and not just the normal links.
- Check the console for any CSP errors due to which images or videos may be getting blocked. In case an error is found, contact your IT Admin or support@whatfix.com.
Note
If the issue persists, contact support@whatfix.com.