Error: This domain is not supported for your enterprise

Updated On 06 Sep 2022
1 Minute To Read

Print
Share
Dark

Light
PDF

Issue:

This domain is not supported for your enterprise error appears when you try to invite a user to your Whatfix account.
Dashboard_userinvite_error

Cause:

Whatfix is configured to send invites only to those users who use the same domain. For example, if your email address is [email protected], invites can be sent only to other users in the same domain. This is done to ensure that your authoring environment is secured to your domain.

your title goes here

You need to be an Account Manager to invite other users. For more information on who can do what, see Whatfix User Roles.

Solution:

If you have partners that you work with, their domains can be added by reaching out to [email protected].

Was this article helpful?

What's Next

Error: Maximum number of segments reached

Table Of Contents

Issue:
Cause:
Solution:

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

Logout