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Command Line based installation
  • 22 Nov 2024
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Command Line based installation

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    Light
  • PDF

Article summary

Using the command line based installation method, end users or IT administrators install, configure, and manage DAP on OS by running text commands into a Command Line Interface (CLI) such as Terminal for MacOS or Command Prompt for Windows.

Prerequisite

Ensure that you have an Org ID. If not, contact Whatfix Representative to get Org ID.

Install DAP on OS

Use Command Prompt or PowerShell for Windows and Terminal for MacOS to install DAP on OS.

Windows

Use the following steps to install the DAP on OS using the Command Prompt:

  1. Download the preferred DAP on OS' MSI installer from the following addons URL:

    • User Level Installer
    For US accounts For EU accounts
    Download Download
    • System Level Installer
    For US accounts For EU accounts
    Download Download
  2. Open Windows Command Prompt and then type cd to change the current directory to the downloaded folder.

  3. Run the preferred command to install the WhatfixPlayerInstaller file.

    • User Level Installer
    msiexec.exe /i WhatfixPlayerInstaller.msi ORG=“OrgID” /q /l*v out.txt
    
    • System Level Installer
    msiexec.exe /i WhatfixPlayerInstallerSLI.msi ORG="OrgID" /q /l*v out.txt  
    
Note

Replace "OrgID" with your Org ID.

  1. Press the Enter key.
Note

If there is no error message, the installation is successful.

  1. When the installation is complete, open the DAP on OS app to view Whatfix content.

MacOS

Note:

DAP on OS installation files differ based on Mac's OS processor type, download accordingly.

Use the following steps to install DAP on OS:

  1. Download the installation file based on your MacOS’s Processor type.

    MacOS Silicon MacOS Intel
    US Accounts Download Download
    EU Accounts Download Download
  2. Unzip the downloaded file.

  3. Open Terminal and then run the following command to change the directory to the folder where DAP on OS is downloaded.

    cd WhatfixHub/
    
  4. Run the following command with your respective org_id.

    ./whatfixhub_installer.sh -org {org_id}
    

Once the installation is complete, the DAP on OS app starts automatically.


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