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Enable or disable QuickRead
  • 06 Feb 2025
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Enable or disable QuickRead

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Article summary

Use the following steps to enable or disable QuickRead from the Dashboard:

  1. On the Whatfix guidance dashboard, click Style.
    hub_style.png

  2. Click Panel.
    hub_style_panel.png

  3. Click Smart features.
    sh_smart_features.png

  4. In the QuickRead dropdown, enable or disable the QuickRead toggle.
    qr_enable_toggle.png

Info:

Enable or disable end user feedback on QuickRead responses.
qr_enable_feedback.png

  1. Click Save.
    qr_save.png

After you enable QuickRead, it takes time for QuickRead to process your repository links.

Until QuickRead completes processing repository links, they do not appear in QuickRead's responses. However, they still show in the search results.

Meanwhile, responses are generated based on other Whatfix content such as Flows and Articles.

  • If you had repositories integrated before you enabled QuickRead, it takes up to 48 hours for QuickRead to process every 2000 links.
  • If you add a repository after enabling QuickRead, it takes up to 12 hours after your repository is crawled for QuickRead to process every 2000 links in your new repository.
    For more information about how long it takes to crawl a repository, see How many links can I crawl in a repository?
Note:

You must do a push to Production for these changes to reflect for your end users.


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