Whatfix Mirror use cases

Whatfix Mirror enables you to simulate any application for user training, offering a secure and interactive way to teach users new software and tools without risking the integrity of the live application.

Here are some use cases of Whatfix Mirror:

• Cost effective practice environment: Consider that there's a need to train your users to possess a specific level of proficiency in using critical business applications before granting access to the live systems to ensure data integrity and minimize errors that could be costly to rectify.
  Whatfix Mirror enables you to capture screens and workflows within the live system to create a simulated environment (Mirror), which is a separate entity from the live system. Users can practice and experiment within the Mirror without the risk of impacting real data.

• Global Onboarding: Consider that there's a need to onboard and train thousands of new users across the globe, and your organization's IT support is limited. This makes it difficult to set up individual training environments for each user.
  Whatfix Mirror enables you to capture screens and workflows within the live system to create a simulated environment (Mirror) that closely resembles the actual application, which can then be used to address the training challenge and deliver an effective learning experience for geographically dispersed users.

• Contextual Guidance Overlays: Consider that there's a need to provide additional support for effective user onboarding.
  Whatfix Mirror enables you to create interactive overlays that provide step-by-step instructions, tooltips, and other guidance elements directly within the simulated application environment. This in-context guidance empowers users during their practice sessions, reducing errors and enhancing learning effectiveness.