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Product Analytics User Roles
  • 08 Mar 2025
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Product Analytics User Roles

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Article summary

The first user role created in an enterprise automatically becomes the Account Manager (admin). An Account Manager can invite other users and define their roles from the Teammates section on the Whatfix Analytics dashboard. 

whatfix_analytics_teammates.png

The Teammates section lists all registered users in the account. Only the Account Manager and Content Manager roles can access and use the Whatfix Analytics dashboard.

db_settings_teamates

Note:
  • Users added to the Whatfix Analytics dashboard are also automatically added to the Whatfix Guidance dashboard with the same user role. 
  • Users with the Editor and Translator roles cannot access or use the Whatfix Analytics dashboard.

The following table lists the permissions associated with each type of user role in Whatfix Analytics (Product Analytics):

Info
Account Manager and Content Manager can perform the following actions on their own content and others' content.
PermissionTranslatorEditorContent ManagerAccount Manager
Add DashboardNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Add InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Add or Invite a userNo@3x-02-20240828-072604No@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604
Change a user roleNo@3x-02-20240828-072604No@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604
Copy InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Create CohortNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Create Event groupNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Create User listNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Create User ActionNo@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete CohortNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete DashboardNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete Event GroupNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete User ActionNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete User listNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Delete a userNo@3x-02-20240828-072604No@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604
Edit CohortNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Edit DashboardNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Edit Event GroupNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Edit InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Edit User ActionNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Export CohortNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Export DashboardNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Export InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Publish User ActionNo@3x-02-20240828-072604No@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604
Replace User listNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Update Analytics settingsNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
Use App integrationsNo@3x-02-20240828-072604No@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604
Use Ask Whatfix AINo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
View DashboardNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604
View InsightNo@3x-02-20240828-072604No@3x-02-20240828-072604Yes@3x-01-20240828-072604Yes@3x-01-20240828-072604

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