How can I exclude filter values while analyzing sessions?

Sometimes, you might want to eliminate specific filter values and visualize data with all other filter values. Excluding a filter helps you focus only on the data required for analysis.

Use case

Consider that you want to track the average session time spent in the application by all teams, except the Sales team.

Data without the filter value excluded:

Data setup:

Session metric: Average session time
User filter: Department does not equal to Sales
User breakdown: Department

Data after the filter value is excluded:

Use the following steps to exclude filter values during session analysis:

4. Click the Give your insight a name textbox and enter a name for your Insight.
   

5. Click the Description text box and enter a description that explains what the Trend Insight is about.
   

6. From the Select user type dropdown, choose whether to analyze data for All users, Identified users, or Anonymous users.
   

7. Click the Data source icon and select the stage from which you want to get the data.
   

8. Click Choose metric.
   

9. Under Session metrics, select the desired session metric.
   

10. Click Add user filter and select the required User filter.
    

11. Select the condition as Does not equal to from the dropdown.
    

12. Select the filter value that you want to exclude, and then click Apply.
    

13. Click Add user breakdown and select the criteria to breakdown the data.
    

14. Scroll down to view the generated data chart.
    

15. Click Save.