- 24 Mar 2025
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How can I exclude filter values in Product Analytics?
- Updated On 24 Mar 2025
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Sometimes, you may want to eliminate specific filter values and visualize data with all other filter values. Excluding a filter helps you focus only on the data required for analysis.
For example, consider that you've rolled out a Pop-up for your customers. You want to use Trend Insights to analyze the number of people who have seen the Pop-up from all countries, except India.
Whatfix enables you to exclude India from the User filter and provides analytics data from all other countries.
- The exclude filter applies to the User filters found in Trend Insights, Funnel Insights, User Journey, Event groups, and Dashboards.
- It also applies to the Event Filters associated with the Default and Custom events in Trend Insights.
Use the following steps to exclude a filter in Trend Insights:
- On the Whatfix Analytics dashboard, click Insights.
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Click + Create insights.
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Click Trend Insights.
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To name your Insight, click the Edit icon.
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Click Add event and select the event that you want to analyze.
Add Default (Whatfix-related events) and Custom events. For more information, see List of Whatfix-related events.
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Click Add user filter to filter data based on specific criteria, such as country, city, and browser.
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Select the required User filter.
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Select the condition as Does not equal to from the dropdown.
In this example, we want to filter the number of users who've seen a Pop-up from all countries except India.
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Select the filter value that you want to exclude.
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Click Apply.
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Click Add user breakdown and select the criteria to breakdown the data.
- Scroll down to view the generated data chart.
- The data chart is generated without the data for the excluded filter. It is excluded from the User breakdown as well.
- Click Save.