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Power BI Integration
  • 30 Jul 2024
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Power BI Integration

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Article summary

Overview

Whatfix's Power BI integration enables you to push Whatfix Analytics data to Power BI in the form of a dataset. This dataset can be further used to create a custom report and show it on the Power BI dashboard.

Info

Whatfix can also integrate with the desktop version of the Power BI application.

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Note

Integrating Whatfix and Power BI requires backend configuration that can only be done by Whatfix. Contact support@whatfix.com to set up the integration.


Use cases

  • Track the usage and completion of tasks by your end users and create a report on the Power BI dashboard.
  • Track how new users are completing the onboarding tasks in the Task List and map the support tickets created by them.
  • Check the usage of new features and their adoption rate from the Power BI Dashboard.
  • Check the usage of searches for users with less than a 6 NPS score and get all unsuccessful search terms to selectively map the knowledge gaps.

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This integration is not available for Self Hosted mode of deployment.


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