Add New Users

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Whatfix enables you to add new users to your account.

Note:

Only an Account Manager can perform the following task. For more information about available roles, see Whatfix User Roles.

Use the following steps to add a new user:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Teammates.
    ia_settings_teammates_two_levels

  1. Click Invite Users.
    db_invite_users

  2. In the pop-up, enter the email address of the new user and select their role using the dropdown menu. To know more about each role, see Whatfix User Roles.
    db_assign_roles

  3. Click the Plus icon to invite multiple users.
    db_add_plus_icon

Note
  • Only send invites to 5 users using a single request.
  • To add more users, repeat the action in batches of 5.
  1. Once you have added all the users you want to invite, click invite.
    invite_users1
Note
  • An email with a link to sign up for the application is sent to the new user's email address.
  • The sign-up link is valid for 24 hours. If the link expires, a new invite needs to be sent again.
  • Account Managers can invite as many users as they want. For more information about user roles, see Whatfix User Roles.