The back button in Flow tooltips can be disabled in the following two ways:
- Disable the back button for all Flows
- Disable the back button for individual Flow Steps
Expand the accordion(s) for more details.
Use the following steps to disable the back button for your account for all Flows at a global level:
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On the Whatfix Guidance dashboard, click Style.
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Click Flows.
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On the Tool Tip tab, click Interaction.
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Disable the Back Button toggle.
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Click Save.
Use the following steps to disable the back button for each individual Flow at a step level:
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Log in to the application where you want to create content, and then launch the Whatfix Studio.
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Click Flow.
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Enter the name of the Flow as you want it displayed to the users.
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Click Add Step.
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Under Choose step type, select the Flow step type.
- With the Flow enhancement feature, you have the option to select two types of Flow steps, and not just element latching Flows. A dialog box appears on the application to highlight the two types of Flows. Under Choose step type, select a Flow step based on your requirements: either Attached to element or Free-floating.
| Attached to element | Free-floating |
|---|---|
| When you select this type of Flow step, it remains attached to an element on your application. | When you select this type of Flow step, it remains flexibly positioned devoid of any element attachment. |
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You also have the option to select a default template by clicking Set as Default for all the subsequent steps in a Flow. If you change the default step at an enterprise (ENT) level, it appears the same for all the users using that ENT.
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For more information, see Free-floating Flows and Create a Free-floating Flow step.
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Free-floating Flows is currently Beta. Contact support@whatfix.com for more information.
- Click the desired element on the page that the user needs to select.
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Click Configurations.
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Go to Additional Options and disable the Show back button toggle.
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Click Save Step.
- The Back button shows up for all the steps, except for the first step.
- You have the option to edit the Back button also using Launch live edit. The steps remain the same as the steps to edit the Back button in individual Flow steps.