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Is Smart context applicable to QuickRead?
  • 12 Oct 2023
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Is Smart context applicable to QuickRead?

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Article Summary

Smart context is not applicable to QuickRead. However, QuickRead limits the information in its responses to the content defined by the search scope of the Self Help widget the query was asked on. If a relevant document is not part of the search scope of a Self Help widget, it is not a source of information for any QuickRead response.
QuickRead also considers the role tags attached to your content. It does not show information from content with a role tag different to the role of the end user asking the query.


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