FAQs
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Deployment and Content Delivery
- Does Whatfix support for both on-premise and cloud deployments?
- Does Whatfix work with on-premise products that might not have an internet connection?
- What are the minimum system requirements to use Whatfix?
- Which browsers are supported?
- What is the purpose of the Whatfix custom browser extension?
- Does the end user of my application need to install browser extensions?
- What are the different kind of Whatfix extensions in use?
- How to install Whatfix Editor extension on Mozilla Firefox?
- How to install the Whatfix Developer extension in Google Chrome?
- How is the browser extension updated?
- How does Whatfix show different content to different users?
- What applications does Whatfix work on?
- Can Whatfix work with iframe applications?
- How does Preview Mode differ from See Live?
- How does Whatfix know who the user is and when to stop displaying the enablement?
- Driving Whatfix Help Content Adoption
- Does Whatfix work with Chatbots?
- Can we use Whatfix extension iOS or iPad browsers?
Performance and Security
- Where can I find more information on Whatfix Performance and Security
- How secure is Whatfix?
- Does running Whatfix content impact my application performance?
- Does the Whatfix JavaScript conflict with my application's JavaScripts?
- Does Whatfix Analytics look at my end user data?
- How do you measure the ROI on Whatfix?
Account Administration
Whatfix Content
- Who creates content on Whatfix?
- Can Whatfix guides work across pages and popups?
- Does Whatfix support single page applications?
- How do I find the Flow ID of a walkthrough?
- How to find the TAG ID of a TAG?
- How to add Audio narration to the walkthrough videos?
- What happens to my Youtube/Vimeo content after I discontinue my Whatfix account?
- How to reposition the Task List widget?
- How to use full images in article and slideshow?
- How to capture user search terms in the Self Help widget?
- How to reposition the Self Help widget?
- How does Whatfix display content on my application?
- Where does Whatfix host content created for my application?
- How can I display my existing knowledge base content using Whatfix?
- Do I have to create Whatfix content again in other languages?
- How does Whatfix select which language content to display?
- How can I find the content in Whatfix Dashboard?
- What languages does Whatfix support?
- How to disable the back button in walkthrough help tips?
- How do I change the color of the back button?
- Can Whatfix create content across applications?
- Difference between deleting and disabling a widget
Translation
Analytics
Best Practices
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