Multi-format Outputs

Issue Accessing the Flow Video link from Self Help results in 500 HTTP error. Probable Cause The links can break due to changes or updates in the UI. Suggested Solution Reselect the elements and update the URL in the Flow. Aft...

Issue You are trying to embed and display a Whatfix Flow as a slideshow in an article. However, after copy-pasting the embed code, the Flow is not displayed inside the slideshow. Probable Causes The slideshow of a Flow might not get display...

Issue You try to embed a video or image in a Flow step, but a This content is blocked. Contact the site owner to fix this issue error is displayed. Probable Causes One of the following issues could be a reason for the error being displaye...

Issue You are trying to download a video from a flow but don't receive an email when the video conversion is complete. Probable Causes You're trying to download a large number of Flow videos. Your confirmation email may have landed in your...