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Task List on Hub
  • 06 Jan 2026
  • 2 Minutes To Read
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Task List on Hub

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Article summary

Overview

Task List is now part of the unified Hub widget (previously called Self Help). It appears as a new tab alongside Explorer, Feedback, and Chatbot, enabling users to view, track, and complete assigned tasks within the same widget.

Hub unified panel task list

Note:

Hub is a Beta feature. To enable this feature for your account, contact support@whatfix.com.

Tasks

Tasks are individual to-do items that guide end users through onboarding steps, feature adoption, configuration workflows, and more.

Task List Tasks

Expand the following accordions for more details:

When the Task List tab Appears on Hub

The Task List tab appears on Hub only when at least one Task List segment evaluates true for users on a given page.

Refer to the following scenarios:

  • If no Task List segment evaluates true → Task List tab is hidden.

  • If one or more segments evaluate true → Task List tab is shown.

  • If users complete all tasks in the current Task List segment:

    • If another Task List segment then evaluates true → the next eligible Task List segment loads on application page refresh, and the Task List tab remains visible.

    • If no other Task List segment evaluates true → Task List tab disappears on application page refresh.

To learn more about evaluation of multiple Task List segments, see How does Whatfix display multiple Task List segments on the same page?

How Users Access Tasks in Hub

End users can access Tasks in the following ways:

  • From the Floating Action Button (FAB) overlaying your application, by clicking on the Task List icon.

    Hub_Unified FAB_Task List Icon

    Once opened, the Hub displays four tabs:

    • Explorer

    • Task List

    • Feedback

    • Chatbot

Hub with Self Help and Task List

Info:

To enable Feedback and Chatbot, see Configure feedback in Improved Self Help and Integrate Chatbot in Improved Self Help.  

  • From the Tasks tab of the Hub Panel, by clicking on the Task List icon.notification count

Task List Structure in Hub

The Task List tab displays all tasks assigned to the end user. Task Lists support:

  • Standalone Tasks

  • Groups (folders) containing Tasks

Info:

Task List does not support nested Groups.

Use Groups to organize related tasks. For example, multiple onboarding tasks for a new product.

Groups in Task List on Hub:

  • Display the number of tasks within a Group

  • Update counts instantly when users complete a task

  • Enable users to open Groups, and then view and complete assigned tasks

Hub groups behavior

Task List Status Filters and Completion Behavior

In the Task List tab, users can filter tasks with the All, To do, and Completed status filters. For more information, see Task List Status Filters.

Hub_Task List Status Filters

Task Progress Indicators

The Task List tab includes a task progress indicator which shows:

  • Number of completed tasks

  • Total number of tasks

  • Progress bar reflecting task completion percentage

hub panel task progress

When users complete assigned tasks, they can monitor task progress and view the updated task status immediately.


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