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Animate Self Help
  • 15 May 2025
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Contents

Animate Self Help

  • Updated On 15 May 2025
  • 1 Minute To Read
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Article summary

Whatfix enables you to catch the attention of your end users by animating the Self Help tab. Configure a tooltip that introduces Self Help when end users hover over it. Whatfix provides different configurable animation styles, using which you can make your end users aware of Self Help and show them how they can access it anytime they are looking for information.

Here's a GIF on animating Self Help

Use the following steps to enable the animation and tooltip:

  1. On the Whatfix Guidance dashboard, click Style.
    ia_left%20nav_style

  1. Click Self Help.
    Desktop_style_selfhelp

  2. Click Attention.
    image.png

  3. Configure Self Help using the following options:
    sh_animationoptions

  • Animate Self-help icon:
    Enable (The type of animation): There are three different ways in which animations can be shown, that is, Ripple, Flash, and Pulse.
    Number of times to be shown: Denotes the number of times an end user has to interact with Self Help before the animation stops appearing.
Note:
  • If the end user never clicks the Self Help widget, the animation appears on every page load, indefinitely.
  • Once the end user clicks the Self Help widget on any page, Whatfix counts this as one interaction.
  • Whatfix shows the animation until the end user clicks the Self Help widget the configured number of times.
    For example, if the Number of times to be shown is configured to 6:
    • The animation appears on every page load until the user clicks the Self Help widget 6 times.
    • After the sixth interaction, the animation no longer appears for the end user.
  • Onboarding themes: Choose the background color, close icon color, text, button color, and button text.
  • Onboarding message: This is textual information that is displayed when the user hovers their cursor over Self Help.
Info:

The animation and onboarding messages are independent of each other. Depending on your needs, configure either or both.

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