Pop-up Best Practices

Use Pop-ups to display important messages about your desktop application. For example, inform users about upcoming downtime and schedule a Pop-up. For more information on scheduling Pop-ups, see Scheduling Pop-ups.

When creating a new Pop-up, do not start from scratch. Instead, base the new Pop-up on a template. Whatfix enables selection from 13 templates. For more information see, Creating Pop-ups.

Whatfix recommends using Pop-ups to provide a guided product or feature tour for users.

Whatfix recommends using the final steps of Pop-ups to introduce users to other Whatfix widgets, such as Self Help and Task List.