Widgets

Issue The pop-up you created is not getting displayed for your end users. Probable Cause Pop-ups may not display if the visibility rules aren't set correctly. They could also not be appearing if they have expired or if there's a conflict with ...

Issue When you try to open Microsoft Teams with the Whatfix Desktop Studio or Player, the screen starts flickering. Probable Cause Whatfix Desktop uses Microsoft Accessibility to identify User Interface (UI) elements on Microsoft Teams. Access...

Issue The Self Help tab does not display on the application. Probable Causes Self Help may not display for one or more of the following reasons: The segment is not live on the application. The Visibility Rules aren't set correctly or hav...

Issue Whatfix Desktop widgets aren't appearing in MS Teams. Probable Cause Whatfix Desktop widgets do not get displayed if the application isn't maximised, the widgets aren't in production, or Whatfix isn't running on your device. Suggested ...