Flow couldn't detect the element for the next step
- 11 Oct 2022
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Flow couldn't detect the element for the next step
- Updated On 11 Oct 2022
- 1 Minute To Read
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Print
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PDF
Issue:
Flow couldn't detect the element for the next step while it is being played.
Causes:
- Flow may have been created using the elements captured in a non-production (developer/UAT) environment and an attempt is made to play the flow in the Production environment. Element IDs are different for UAT and Production environments.
- The underlying application has changed, or the specific element is missing.
Solutions:
- Ensure that the flow was created in the Production environment.
- Edit the Flow and reselect the element again. See, Reselect Elements to manage UI changes.
Note:
If the issue persists, contact [email protected].
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