Issue
The Integration Status of your repository shows one of the following:
-
Failed
-
Partial failure
Probable Causes
- If your repository is authenticated, the provided credentials might be incorrect.
- IP address restrictions might be preventing the integration.
- Whatfix could not crawl the repository content due to an internal error.
Suggested Solutions
- Delete your repository and integrate it again with the correct credentials.
- Reach out to your IT team to whitelist the required IP addresses.
- If the integration failed due to an internal error, reach out to support@whatfix.com.
Note:
If the issue persists, contact support@whatfix.com.