Delete a User
- 08 Oct 2024
- 1 Minute To Read
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Delete a User
- Updated On 08 Oct 2024
- 1 Minute To Read
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Note
Only an Account Manager can perform the following task. For more information about available user roles, see Whatfix User Roles.
Whatfix enables you to delete users when they no longer work for your organization or change roles within your organization without impacting the content that they have created. You can reassign the content that they have created to other users in your organization.
Use the following steps to delete a user and re-assign the content to another user:
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On the Guidance dashboard, click Settings.
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Click Teammates.
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Go to the user profile you want to delete, and then click the Delete icon.
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On the pop-up, click the User name drop-down menu, and then choose another user to reassign content.
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Click Delete.
Note
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When Delete all content and tags of the user is selected, all the user's content (including archived content and content that might in live in production) is deleted. Content and users, once deleted, cannot be restored.
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If a content tag that was created by the deleted user is being used to tag content created by other users, then such a tag is not deleted.
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Ensure that you transfer the contents of the user to a user with a compatible user role. For example, widgets cannot be transferred to an Editor and will result in an error.
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