Mirror Dashboard Analytics

The in-built Mirror Analytics on the Whatfix Mirror Dashboard displays valuable insights into user engagement and performance, empowering you to make data-driven improvements.

The Analytics section enables you to:

• Track how users interact with your workflows, including who's accessing them and how often.

• Identify where users drop off or struggle, emphasizing areas that need attention.

• Use the insights to refine your simulations, improve learning outcomes, and boost training.

Mirror Analytics

The Mirror Analytics is designed with two main sections:

1. Mirror Usage

2. Proficiency

Mirror Usage

Mirror Usage provides a high-level overview of how users interact with your workflows. You can view the following metrics in the Mirror Usage tab:

• Unique Users: The number of individuals who accessed at least one Workflow.

• Workflow Usage: A chart that displays workflow usage trends over a certain duration.

• Most Played Workflows: A tabular view of the most popular workflows based on unique users.

• Average Completion Rate: A visual representation of the percentage of users who complete a workflow.

Proficiency

Proficiency displays additional metrics on user engagement, such as which users completed a workflow and which users did not start a workflow. You can view the following metrics in the Proficiency tab:

• Unique Users Who Completed a Workflow: The number of users who completed a workflow.

• Usage Status: A chart that shows the ratio of completed versus abandoned workflows.

• Most Played/Completed/Abandoned Workflows: Tabular (default) view of workflows based on user interactions, providing insights into engagement and areas where users might be struggling.